SHIPPING

Thank you for bidding with Neue Auctions. We want to be sure you receive your items as quickly as possible. Please read through the following and email shipping@neueauctions.com with any questions.

  1. ARTA-is a shipping partner of Liveauctioneers.com. Liveauctioneers’ bidders are not required to use ARTA, but the option will be selected by default on your checkout page. Please uncheck the box and select “make other shipping arrangments” if you’d rather use Neue Auctions for shipping.
  2. We provide in-house shipping using UPS. It is the buyers responsibility to make shipping arrangments with us or with another shipping service. Please email our shipping department shipping@neueauctions.com with any questions, concerns or special requests regarding your shipping. The shipping invoice will be provided by the UPS Store in a timely manner, on a first come (paid) /first served (shipped)basis, and it is the bidders responsibility to pay the shipping invoice within 48 hours, paid directly to the UPS Store.
  3. It is the buyer’s responsibility to contact us to arrange shipping.  Shipping invoices are separate from the auction invoices and must be paid directly to the UPS Store. On the 30th calendar day following the auction, any small lots left behind that are paid, will be delivered to the UPS Store for packing and upon payment for shipping, sent out. Larger items that are for pick up or truck service, may be moved to an off-site storage facility and will incur storage fees of $10 per lot per day until removed.
  4. Please email a completed shipping authorization form, provided below, if you are using any shipping or delivery service outside of Neue Auctions, including ARTA.